Privacy Policy

Last Updated: 1/1/2026

True North Companies (“True North,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request an estimate, or communicate with us via phone, email, or SMS.

By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Property address

  • Project details or service requests

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring URLs

  • Cookies and tracking data

How We Use Your Information

We use your information to:

  • Respond to inquiries and estimate requests

  • Schedule appointments

  • Communicate via phone, email, or SMS

  • Provide customer support

  • Improve our website and services

  • Send service-related notifications and updates

  • Deliver marketing communications (only with consent)

SMS Messaging & Mobile Information

By submitting your phone number, you consent to receive SMS messages from True North Companies related to:

  • Appointment scheduling

  • Estimate confirmations

  • Project updates

  • Customer support

  • Promotional or informational messages (if opted in)

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All other categories exclude text messaging originator opt-in data and consent.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic

  • Improve user experience

  • Support marketing and advertising efforts

You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take commercially reasonable steps to protect your data.

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our website, CRM systems, scheduling tools, and communications platforms — strictly for business purposes.

Your Rights

You may request to:

  • Access your personal data

  • Correct inaccuracies

  • Delete your information

  • Withdraw consent

To exercise these rights, contact us using the information below.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

True North Companies
Email: [email protected]
Phone: +1 970-690-2564